1. Customer Information:

2. Other Information

SAED may collect and receive the following information:

a. Account Creation Information:  The user provides information such as an email address and password to create an account.

b. Billing and Other Information: Our affiliates and third parties may collect and store billing address information, credit/debit card details, or online banking information on our behalf, or we may do so directly.

c. Use of Information: This includes information about how you access and use the services, which may encompass administrative and support communications with us, details about individuals, content, and links you interact with, as well as information used by third parties (if any).

d. Contact Information: Your contact information is collected when you use or visit mobile App or the web browser.

e. Registration Information: Our service automatically records information, including data sent by your browser whenever you visit the website or mobile App. Log data may include, but is not limited to, your IP address, browser type and settings, date and time of use, information about browser components and language preferences, and cookie data.

f. Device Information: We may collect information about the device you use, including the type of device, operating system, device settings, application identifiers, unique device identifiers, and related information. Whether we collect some or all of this information often depends on the type of device you use and its settings.

g. Location Information: Precise location data from mobile devices (GPS) is only collected with your permission. Wi-Fi addresses or IP addresses from your browser or device may be used to determine an approximate location.

h. Integrations: If you integrate with a third-party service provider, we will incorporate that service into our platform. The third-party provider may share certain account information with SAED. However, we do not provide or share your passwords with any third-party providers.

i. Third-Party Information: SAED may obtain information from its affiliates, partners, or other entities we work with to make the provided information more accurate and useful. This may include aggregate information, such as IP addresses with specific postal codes, among other examples.

3. Cookies:

SAED uses cookies and similar technologies to record log data. We utilize both session-based and persistent cookies. Session cookies are small text files sent to your computer's or device's hard drive that last only while your browser is open and are automatically deleted when you close the browser. Persistent cookies last until you or your browser delete them or until they expire. Some cookies are linked to your account and personal information to remember that you are logged in. SAED sets and accesses its cookies on the domains it manages, along with those managed by its affiliates.

4. Personal information is collected and processed based on the consent of the data subject, and the data subject may withdraw their consent to the collection and processing of their personal data at any time, unless there is another legal basis for doing so.

5. Rights of the Data Subject:

5.1 Right to be Informed: The data subject has the right to know how their data is collected, the legal basis for its collection and processing, how it is processed, stored, and destroyed, and with whom it will be shared. You can access all the details through the Privacy Policy – this policy.

5.2 Right to Access Personal Data: The data subject has the right to request a copy of their personal data via the email provided in section nine. This will be provided free of charge via email.

5.3 Right to Rectify Personal Data: The data subject has the right to request the correction of their personal data if they believe it to be inaccurate, incorrect, or incomplete. This can be done by contacting the unified number or email, and the data will be reviewed and updated accordingly.

5.4 Right to Erase Personal Data: The data subject has the right to request the deletion of their personal data under certain circumstances, unless there is a legal provision specifying a retention period or other contractual requirements.

5.5 Right to Withdraw Consent for Data Processing: The data subject may withdraw their consent for the processing of their personal data at any time, unless there are legitimate purposes that require otherwise.

6. Use of Information and Data:

6.1 Customer Data:
SAED may use customer data, when necessary, in a reasonable manner according to the customer's instructions. This may be done to protect or identify a service, address technical issues, ensure security, or in response to a customer's request regarding customer support mechanisms, in accordance with applicable regulations and as stipulated in the contract between the company and the customers.

6.2 Other Information We use other types of information
a. To understand and improve our service.
b. To communicate with you.
- Responding to your requests: If you contact us with an issue or question, we will use your information to respond.
- Sending emails and messages: We may send you emails, and administrative messages related to our services. We may also contact you to inform you of changes to our services, offers, important services, and related notifications, including but not limited to security and fraud alerts. These messages and emails are considered part of the service and may not be opted out of. Additionally, we occasionally send emails about new features of our services or other news about SAED. You can opt out of these at any time.

6.3 Invoices and Account Management:

We use account data to manage accounts and track invoices and payments.

6.4 Communication and Marketing

We often need to communicate with you for billing, account management, and similar reasons. We may use your contact information for marketing and promotional purposes. Please note that you can opt out of this at any time.

6.5 Investigation and Prevention of Exploitation and Fraud:

SAED is committed to maintain and secure the information you provide and protect it from misuse, fraud, and exploitation.

7. Disclosure and sharing

Information may be exchanged according to SAED's privacy policy. This section describes how this information is used.

7-1 Customer Information: SAED may share customer information with:

a. Third parties such as service providers and agents: We may share customer information with third-party companies and individuals for the purpose of processing customer information.

b. Our affiliates: We may share customer information with our group of affiliated companies for the purpose of processing customer information.

c. Third parties for automation and software development purposes: SAED may share customer information with automation and software development service providers as authorized by the customer or SAED

7.2 Other Information: SAED may share other information as follows:

a. About you: There may be times when you contact SAED to assist with a specific government, official, or legal matter. To assist in resolving this issue, we may share your information with the relevant authority

b. With third-party service providers and agents: We may share information with third parties, such as payment processors, to process information on our behalf

c. With affiliates: We may share information with our group of affiliated companies for processing other information

7.3 Other Types of Disclosure SAED may disclose customer data and other information as follows:

a. During company structure changes: For example, in the event of a company merger, bankruptcy, dissolution, reorganization, or sale of some of SAED’s assets, or in connection with a financing request or similar transaction or actions

b. To comply with regulations: To meet legal and regulatory requirements and respond to lawful requests, court orders, or legal proceedings

c. To enforce the company's rights and ensure safety: To protect intellectual property rights or third parties, including the enforcement of contracts or policies, or in connection with investigations and fraud prevention.

8. Security

SAED is serious about security and protecting the information provided from loss, misuse, unauthorized access, or disclosure. All procedures are implemented with consideration of the sensitivity of the information in its possession.

9. Feel free to contact us if you have any questions about the privacy policy or its use. You can reach us via the unified number or email